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Customer Service: 1-800-777-4362
M-F 8:00 a.m. - 4:30 p.m. PST
Shipping & Returns
CONTIGUOUS U.S. SHIPPING OPTIONS
| Order Amount | Shipping and Handling | RUSH Shipping |
|---|---|---|
| $0–$49.99 | $5.99 | $14.99 |
| $50.00–$99.99 | $8.99 | $19.99 |
| $100.00+ | 12% | 25% |
ALASKA and HAWAII SHIPPING OPTIONS
| Order Amount | Shipping and Handling | |
|---|---|---|
| $0–$49.99 | $10.99 | |
| $50.00–$99.99 | $15.99 | |
| $100.00+ | 20% |
Tax Stipulations:
Tax exempt customers: If your school or organization is tax exempt, please provide us with a copy of your tax-exempt certificate when ordering.
Canada: Shipping costs will be calculated at the end of the ordering process, prior to charging your card. Allow 1 - 2 weeks for delivery.
International Delivery: Shipping costs will be calculated at the end of the ordering process, prior to charging your card. All orders will be shipped air delivery.
Carriers:
For US orders under $100 - U.S. Postal
For US orders over $100 - UPS Ground
For US RUSH orders under $250 - UPS 2-day Express
For PO box addresses – U.S. Postal
Canadian and International orders – service will vary depending on location
100% Satisfaction Guaranteed!
You may return any print product within 1 year for a refund. If, for any reason, you are unsatisfied with your purchase from Evan-Moor, you may return it postage prepaid in its original condition within one year for a refund of the product purchase price. Credit card information is not stored in our system. Please be sure to complete the credit card information if you are requesting a refund to your card.
All e-books and special offer sales are final. No refunds or exchanges will be issued for products in this category. If you need additional assistance, please contact Customer Service at 1-800-777-4362 M-F from 8:00 a.m. - 4:30 p.m. PST.
Note: Evan-Moor does not refund shipping and handling costs. Items purchased from our online SALE section are close-out specials, therefore all sales are FINAL.